Terms & Conditions
Terms & Conditions – Empower Peptides Research Supply
Effective Date: 08/25/2025
Welcome to Empower Peptides ("Company," "we," "our," or "us"). By accessing or purchasing from www.empower-peptides.com ("Site"), you ("Customer," "you," or "your") agree to the following Terms and Conditions.
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1. Research Use Only
IMPORTANT: All products are strictly intended for laboratory research purposes only. They are not for human or animal consumption and not for any medical, cosmetic, or diagnostic application.
2. Eligibility
- You must be 21 years or older.
- You represent that you are a qualified purchaser (institutional researcher, laboratory professional, or individual conducting lawful laboratory research).
- You attest at checkout that all products will be used solely for lawful laboratory research and not for human or animal use.
- We may request photo ID, institutional affiliation, or professional credentials to verify age and research qualifications; orders may be canceled if verification is not provided. We may also request ID verification for fraud prevention.
3. Limitation of Liability
Disclaimer; Liability Cap: TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRODUCTS ARE PROVIDED "AS-IS" FOR RESEARCH USE ONLY. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. IN NO EVENT SHALL COMPANY’S TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE ORDER AT ISSUE. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
Your Responsibilities: You accept full responsibility for product handling, storage, application, and lawful use.
4. Product Information & Disclaimer
- Information provided is for educational purposes only.
- Certificates of Analysis (COAs) may be batch-level and are available upon request from third-party laboratories. Availability is not guaranteed for every batch at the time of order; timing/provision is not a condition of sale.
- Appearance or labeling may vary by batch.
5. No FDA Approval
Warning: None of our products are FDA-approved. They are not intended to diagnose, treat, cure, or prevent any disease.
6. Compliance is Your Responsibility
You are solely responsible for ensuring that research compounds are legal to purchase, possess, and use in your jurisdiction.
7. Payment & Order Fulfillment
- Orders must be paid in full before shipping.
- Order Acceptance: Receipt of an order or payment authorization does not constitute acceptance. We accept an order only upon shipment; we may cancel or limit quantities at our discretion.
- Identity Verification (KYC): We may require age/research credential verification. Orders may be canceled if verification is not provided.
- Empower reserves the right to cancel or refuse any order, including suspected resale or misuse.
8. Shipping & Handling
Orders typically ship within 1–2 business days. We are not liable for shipping delays due to couriers, customs, or natural disruptions. Free standard shipping is either through UPS or USPS Ground service which typically equates to 2–5 business days’ delivery time.
📦 Shipping Carriers
We use USPS and UPS, depending on your location and selected shipping method. Transit times are determined by the carrier. Empower Peptides may change carriers without notice if doing so will result in faster or more secure delivery.
🧊 Shipping Policy & Damaged Goods
We ship Monday through Friday to ensure reliable delivery of research compounds.
Processing Time: Orders are processed within 1–2 business days. For orders received before 2:30pm, we try our best to ship the same day.
Friday Shipments: We do ship on Fridays. To hold your order until Monday to avoid weekend delays, email info@empower-peptides.com prior to shipment.
If your order arrives damaged or compromised, notify us within 48 hours of delivery with clear photos of packaging and product, including the tracking label.
Lost or Stolen Packages: Empower Peptides is not responsible for packages lost by the carrier, misdelivered, or stolen after the carrier’s delivery confirmation scan. A carrier delivery photo/scan is treated as prima facie evidence of delivery. Customers must first contact the carrier (USPS or UPS) to open an investigation. If unresolved, report the problem to us within 48 hours of the delivery confirmation. Failure to report within this timeframe may forfeit eligibility for any resolution.
📦 Warm Weather Shipping & Ice Pack Disclaimer
We place products in insulated packages and may include ice packs with select shipments as a courtesy, not as a guarantee of temperature control. During warmer seasons, it is normal for ice packs to arrive thawed and for products to feel warm upon delivery.
All peptides are lyophilized (freeze-dried) unless otherwise stated and are stable at ambient temperatures for standard shipping durations. Integrity is not compromised by exposure to room temperature during transit.
Accordingly, refunds or replacements will not be issued solely due to the temperature of a package upon arrival. Customers concerned about temperature sensitivity may request expedited shipping at their own expense.
8A. Pricing, Availability & Errors
We may correct pricing, typographical, or listing errors and cancel any order affected by such errors, even after submission. Product availability may change without notice.
9. Returns, Refunds, and Disputes
All sales made through Empower Peptides are final. We do not accept returns or issue refunds under any circumstances, except in the case of a defective product or an item shipped in error.
- Notice Requirement: Notify us in writing within forty-eight (48) hours of confirmed delivery; include clear photographic evidence (e.g., damaged packaging, incorrect item).
- Sole Discretion: Empower Peptides reserves the sole discretion to determine whether an item qualifies as defective or was shipped in error.
- Chargebacks: By placing an order, you agree not to initiate a chargeback or payment dispute without first contacting us in good faith to attempt resolution. In the event of a fraudulent, unjustified, or bad-faith chargeback, Empower Peptides may dispute the chargeback, permanently ban purchasing, and recover all chargeback-related fees, legal expenses, and collection costs.
Additional Policy on Lost or Stolen Packages: Refunds or replacements will not be issued for orders lost in transit, marked as “delivered” by the carrier, or stolen from the delivery location. Customers are responsible for contacting the carrier first. Empower Peptides may, at its sole discretion, assist in providing documentation for the claim process. All issues must be reported within 48 hours after delivery.
10. No Resale or Redistribution
Purchases are strictly for internal research use only. Resale without written approval is prohibited and may result in legal action. Buyer shall not transfer, distribute, or provide any Empower Peptides materials to any third party without prior written approval from Empower Peptides.
11. Intellectual Property
Empower Peptides’ trademarks, trade names, logos, and other intellectual property incorporated into the Site are the sole property of Empower Peptides LLC or its licensors and are protected under copyright, trademark, trade secret, and other intellectual property laws. Copying or distributing any material, illustrations, photographs, video, or content from the Site without consent is strictly prohibited. We may, in our sole discretion, remove content or take steps deemed appropriate to protect such rights.
Patent & IP Disclaimer: Empower Peptides makes no representation or warranty that the use or sale of any product will not infringe the claims of any patent or intellectual property right of any third party.
12. Indemnification
You agree to defend, indemnify, and hold harmless Empower Peptides, LLC, along with its affiliates, directors, officers, shareholders, employees, agents, representatives, licensors, subsidiaries, successors, and assigns (collectively, the “Indemnified Parties”), from and against any and all claims, demands, disputes, actions, proceedings, liabilities, losses, damages, judgments, settlements, costs, and expenses (including reasonable attorneys’ fees and court costs) arising out of or related to your use or misuse of products or services; violation of these Terms or any policy; violation of law; unauthorized access or use of the Site; or any act or omission causing harm to Empower Peptides, its business, or reputation. This obligation survives termination.
13. Liability Waiver
Legal Waiver: By accessing, purchasing, or using any product, you acknowledge and agree that:
- All products are strictly intended for laboratory research use only.
- You accept full responsibility for proper handling, storage, and lawful use.
- Empower Peptides, its owners, affiliates, and representatives shall not be liable for any direct, indirect, incidental, or consequential damages, including injury, illness, disability, or death resulting from misuse, mishandling, or unauthorized application of any compound.
By completing a purchase, you explicitly waive any and all claims of liability against Empower Peptides for personal injury, property damage, or legal consequences arising from use or misuse of our products.
14. Force Majeure
Neither party shall be held liable for any failure or delay in performance resulting from circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, labor disputes, governmental actions, pandemics, or disruptions to Internet or communication systems. Empower Peptides shall not be responsible for lost or delayed shipments, supply chain disruptions, customs-related delays, backorders, stolen mail, or any other delivery or fulfillment issues arising from such uncontrollable events or conditions.
15. Entire Agreement
These Terms replace all prior communications and agreements between you and Empower Peptides regarding site use and purchasing.
16. Severability
If any clause is deemed unenforceable, the rest of the agreement remains valid.
16A. Governing Law & Venue
Florida law governs these Terms and any dispute or claim arising out of or relating to them or your purchase or use of the Site or products, without regard to conflict-of-law principles. Exclusive venue lies in the state or federal courts located in Pinellas County, Florida. You consent to personal jurisdiction and venue in those courts.
16B. Binding Arbitration; Class-Action Waiver
At Company’s sole option, any dispute, claim, or controversy arising out of or relating to these Terms or any product shall be resolved by final and binding arbitration administered by the American Arbitration Association under its Commercial Rules. You and Company waive the right to a jury trial and to participate in a class or representative action. The arbitrator may award individual relief only.
🚫 No Medical Claims
Empower Peptides does not claim or imply that any product offered will diagnose, treat, cure, or prevent any condition or disease. All website content including articles, blogs, images, and videos is for educational and informational purposes only and is not medical advice.
📦 Import / Customs Disclaimer
For orders outside the United States, the buyer assumes full responsibility for understanding and complying with local import laws and customs regulations. Empower Peptides is not liable for delays, seizures, or losses due to customs intervention. Once an order leaves our facility, all risks transfer to the buyer.
- You have independently reviewed your country’s import laws.
- You assume full liability for any import or customs issues.
- You release Empower Peptides from responsibility related to seizure or failed delivery.
🧪 Laboratory Safety & Responsibility
- Buyer represents they are fully aware of potential hazards associated with handling research materials and that they and their agents possess the training, facilities, and equipment necessary for safe use, storage, and disposal in accordance with applicable regulations.
- Buyer agrees to handle all products with appropriate safety precautions and to follow all applicable laws.
- Duty to Warn: Buyer assumes responsibility to communicate all potential hazards to any agents, employees, or transport/shipping personnel handling Empower Peptides materials.
🧾 Product Integrity & Testing
We stand behind the quality of our materials. Customers may independently verify compound purity through licensed testing.
- Acceptable Standard: Unless stated otherwise on the product page, acceptable purity for lyophilized peptides is ≥98.0% by validated HPLC/LC-MS method.
- Testing Requirements: Third-party testing must be performed by an ISO/IEC 17025 or CLIA-certified laboratory using validated methods on an unaltered sample from the delivered batch. Provide chain-of-custody and full methodology.
- Verification & Remedy: If results fall below the Acceptable Standard and we verify by our own testing, we will, at our option, provide a replacement or refund for the affected item only. No consequential or incidental damages.
- Timeline: Requests must be submitted within 14 days of delivery with documentation.
- TSCA / Inventories: Buyer acknowledges that certain compounds may not appear on public chemical inventories (e.g., TSCA) because they are supplied solely for research and development under applicable exemptions, and Buyer assumes full responsibility to ensure compliance with all applicable research, import, and safety regulations.
🌍 Export Controls & Sanctions
You represent you are not located in, under control of, or a national or resident of any country or entity subject to U.S. sanctions, and you are not on any U.S. government denied-party list. You agree to comply with all export control and sanctions laws and not to transfer products or technical data to any prohibited destination, person, or end-use.
🖼️ DMCA / IP Claims
If you believe content on this Site infringes your copyright, send a notice identifying the work claimed to be infringed, the allegedly infringing material, your contact information, and a statement under penalty of perjury that you are authorized to act, to info@empower-peptides.com. We may remove or disable access to the material at our discretion.
✉️ Electronic Communications; Notices
By using the Site, you consent to receive communications from us electronically. Legal notices to Company must be sent to info@empower-peptides.com and are deemed given upon confirmed receipt.
📑 Assignment; Waiver; Survival
You may not assign your rights or obligations under these Terms without our prior written consent. Our failure to enforce any provision is not a waiver. Provisions that by their nature should survive termination (including limitations of liability, indemnification, and dispute resolution) survive.
⛔ Prohibited Uses
- Human or animal consumption
- Injection
- Cosmetic use
- Drug manufacturing
- Commercial resale
- Athletic performance or competition enhancement
- Any use that violates applicable law
Any indication of use outside research parameters may result in permanent account suspension and refusal of service.
✅ Final Notes
- Orders cannot be canceled once endorsed for shipping.
- Empower Peptides reserves the right to modify these terms at any time without prior notice.
- Making a purchase constitutes agreement to these Terms & Conditions.
17. Modifications
We reserve the right to modify these Terms at any time. Changes take effect immediately upon being posted.
18. Gift Card Terms & Conditions
Empower Peptides Research Gift Cards are digital-only and valid only for purchases on empower-peptides.com.
- Final sale – non-refundable
- Not redeemable for cash
- No expiration date
- Cannot be reloaded or transferred
- Valid for research-use-only compounds; not for human or animal consumption
By purchasing or redeeming a gift card, the user agrees to these terms. Empower Peptides may revise these at any time.
19. Contact Information
📧 info@empower-peptides.com
© 2025 Empower Peptides LLC. All rights reserved.
Empower Peptides Disclaimer
YOU MUST BE OVER 21 YEARS OLD TO USE THIS WEBSITE. The assertions made here have not undergone assessment by the Food and Drug Administration. The products provided by Empower Peptides are not designed to diagnose, treat, cure, or prevent any illness. Our lyophilized peptides are exclusively for in vitro research, analytical or laboratory purposes, and are not for human or animal applications. These products are to be managed only by individuals with the appropriate professional credentials. These items are not drugs, foods, or cosmetics and should not be inaccurately represented or utilized as such. Empower Peptides is not a compounding pharmacy or chemical compounding facility as defined under 503A of the Federal Food, Drug, and Cosmetic Act. Empower Peptides is not an outsourcing facility as defined under 503B of the Federal Food, Drug, and Cosmetic Act. Empower Peptides, its owners, affiliates, and representatives are not liable for any direct or indirect damages, injuries, losses, or legal consequences arising from your use or misuse of our products. All products are sold for research, laboratory, or analytical purposes only, and are not for human consumption.